Shipping policy

Shipping Policy

At Iho Skin, we currently ship within Canada and the United States. 

Processing Time
While we always do our best to get your order out as soon as possible, please allow 3-4 business days for processing. You’ll receive a confirmation email with tracking information as soon as your order ships.

Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location. 

• Canada: 2–8 business days

• USA: 3–14 business days
  Please note that delivery times may vary depending on carrier delays or peak shipping periods.

Customs & Duties
Orders shipped to the U.S. may be subject to customs fees or import duties, which are the responsibility of the customer. Unfortunately, we have no control over these charges.

Tracking Your Order
Once your order has shipped, you’ll receive an email with tracking information so you can follow your package’s journey.

Issues or Questions?
If you experience any issues with your delivery, please email us at info@ihoskin.com, and we’ll be happy to help.